Cancellations, Returns & Refunds

You can request a cancellation from your order page while the order is Confirmed or Packing. Our team reviews each request. If it is approved, the order is cancelled, the items go back into stock, and you are refunded the amount you paid. Once an order is ready, out for delivery or delivered, please contact us instead.

Plants are living, so we do not accept returns for a change of mind. If an item arrives damaged, is not what you ordered, or is unhealthy on arrival, contact us within 48 hours of delivery or pickup with photos and your order number. We will replace it or refund it.

Refunds go back to the original payment method through Razorpay, in full or in part depending on the case. Banks usually take several working days to show the money in your account.

If you start checkout but do not pay, nothing is charged and the items are released automatically after 30 minutes.