Store information
Shipping & Pickup
Effective 25 September 2026
Store pickup
Choose pickup at checkout and collect your order from the store once its status shows "Ready for pickup".
Home delivery
- Delivery is free.
- Enter your full address, including the PIN code, at checkout.
- Your order moves through Confirmed, Packing, Out for delivery and Delivered. When it is dispatched, the courier and tracking number appear on your order page.
Problems with a delivery
If something arrives damaged or is not what you ordered, see our returns and refunds page or contact us.
Contact us
Leaf & Root
